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Regulators suspend Pennsylvania-American Water Co.'s fourth rate hike request in five years

Lake Scranton in Lackawanna County, a water reservoir for Pennsylvania American Water Co.
Kat Bolus
/
WVIA News
Lake Scranton in Lackawanna County, a water reservoir for Pennsylvania American Water Co.

State utility regulators voted Thursdsay to postpone and investigate Pennsylvania American Water Co.’s fourth request for higher rates since 2020.

The Public Utility Commission voted 5-0 to suspend the utility’s Nov. 14 request for higher water and sewage disposal rates.

Pennsylvania-American wants higher rates that would raise the typical bills of:

  • Residential customers to $95.27 a month from $81.55, or 16.8%.
  • Commercial customers to $445.61 a month from $379.78, or 17.3%.
  • Industrial customers to $9,759.49 a month from $8,639.78, or 13%.

Rates for sewage disposal, which the utility refers to by the more generic term wastewater, would go up for:

  • Residential customers to $119.50 a month from $109.50, or 9.1%.
  • Commercial customers to $532.62 a month from $498.78, or 6.8%.
  • Industrial customers to $15,213.96 a month from $14,415.29, or 5.5%.

Three hikes, bigger bills

Previous rate hikes that took effect in 2021, 2023 and 2024 almost doubled the water bills of typical residential customers, according to the water company’s PUC filings.

Pennsylvania-American wants higher rates to spend up to $1.2 billion upgrading its distribution system by June 30, 2027. Without higher rates, the company won’t make enough profit to attract more money for upgrades, the utility’s request says.

The utility wanted the higher rates to go into effect on Jan. 13. With the suspension, the PUC has until Aug. 13 to decide.

In July 2024, the PUC approved $99.3 million in higher revenues - $88.1 million for water, or 10.74%, and $11.2 million for sewage disposal, or 6.47% more. The company asked for about $202.4 million more so the final hike was about half the original request. In most places, that rate hike went into effect in August 2024.

In the latest request, the utility asks for rates that would raise $168.7 million more in revenue, about 14.6% more overall — $152.4 million for water, about 16.1% more, and $16.3 million for sewage disposal, about 7.8%.

Lots of customers affected

The PUC says Pennsylvania-American serves about 682,000 water customers and 97,000 sewage disposal customers in 37 counties. The company says the customers represent 2.3 million people.

The utility is the state's largest.

Borys joins WVIA News from The Scranton Times-Tribune, where he served as an investigative reporter and covered a wide range of political stories. His work has been recognized with numerous national and state journalism awards from the Inland Press Association, Pennsylvania Associated Press Managing Editors, Society of Professional Journalists and Pennsylvania Newsmedia Association.

You can email Borys at boryskrawczeniuk@wvia.org