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PBS News Hour

How retailers are using AI and personal data to set prices

Season 2025 Episode 354 | 5m 52s

If you’re going online to buy some last-minute gifts this holiday season, there’s a chance the price you pay will be influenced by what’s known as “surveillance pricing.” Some retailers are using artificial intelligence to set individualized prices online by sifting through personal data, including age, gender, location and browsing history. Ali Rogin speaks with Jay Stanley at the ACLU for more.

Major corporate funding for the PBS News Hour is provided by BDO, BNSF, Consumer Cellular, American Cruise Lines, and Raymond James. Funding for the PBS NewsHour Weekend is provided by Consumer Cellular and Cunard Cruise Line. For a complete list of funders for the PBS NewsHour and PBS NewsHour weekend, click here.
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